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Support Knowledgebase

Welcome to the Bibit's support knowledgebase, the central resource for information and Help about our payment services.

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Support Options

  • Documentation - use our technical and user documentation including the XML DTD, example code and product information sheets - available online and for download.
  • Find Answers - find answers to frequently asked questions. Search by product, category, keyword or phrase.
  • Raise an Incident - login to submit a question to our support staff who will reply by email.
  • My Stuff - login to check the status of incidents you raised previously.
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Your Account

Use the Your Account page to access the Merchant Administration Interface, the online management and reporting tool that includes details about your orders, payments and account settings.

  • Your Account - login to the online management and reporting interface.

The Your Account page also provides updates about service availability and upgrades.